Please note: The following applies only if you have a dedicated AonInsure.ie Emergency Assistance policy, or where such a policy was purchased as an optional extra. If your motor policy includes Breakdown Assistance provided by the insurer, then please contact the insurer directly.

I need Emergency Assistance

Motor Rescue:

Should you require assistance, please telephone first the AonInsure.ie Motor Breakdown Helpline on 1800 23 53 63.
From Northern Ireland call +353 91 501 635.

Please have the following information available when you call:

  • Your exact Location
  • Registration number of your car
  • Your policy number
  • A telephone number where you can be contacted
  • A description of the problem

NB: we are responsible only for the cost of providing benefits available through AonInsure.ie Motor Breakdown Assistance. If you make your own arrangements you will not be reimbursed.

Home Emergency:

Should you require assistance, please telephone first the AonInsure.ie Home Emergency services on 1800 23 53 63 or call +353 91 501 635.
The insured or member of the household must be present when assistance is being rendered.

Please have the following information available when you call:

  • A description of the problem
  • A telephone number where you can be contacted
  • Your policy number
  • Directions to your home

For Credit and Bank cards lost and stolen, have a list of the Financial Institutions and card names at hand.

What's Covered Section?

Period of Cover:

12 months from the date you take out the policy

HOME EMERGENCY

Premises:

Your Private Dwelling House-Owner Occupied

Is there any excess?

No

Is there a maximum number of claims?

Yes, a maximum of three incidents per annum

Is there a maximum amount covered?

Yes we will cover the cost of emergency call out and repairs up to €150 for each incident.

Benefits:

24 hour Emergency Repair Service to secure your home and prevent further damage or loss occurring

Additional services:

Credit Card Helpline, Urgent Message Relay, Essential information and Home Assistance Hotline.

MOTOR EMERGENCY

Is there any excess?

No

Is there a maximum number of roadside assistance claims per annum?

No, however a request for repeat assistance for a recurring fault may be refused.

Benefits

In the event of your vehicle being immobilised as a result of an accident, mechanical breakdown, fire, theft or any attempt thereat, malicious damage, punctures that require assistance to fix or replace a wheel, lost keys, stolen keys, keys broken in the lock or locked in the car.